Data Mining: Practical Machine Learning Techniques for CRM
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Resources for Data Mining and Machine Learning 

CRM 
  • Create a free Developer Account at Salesforce.com https://developer.salesforce.com/gettingstarted

Open Source Tools
  • Download and Install Weka http://www.cs.waikato.ac.nz/ml/weka/downloading.html
  • Weka plugins for Salesforce: https://github.com/dataminingcrm/weka

Books
  • Practical Machine Learning Tools and Techniques:  Amazon.com link
   Authors: Ian H. Witten and Eibe Frank
  • Edward Tufte: Information Design (All books highly recommended) http://www.edwardtufte.com/tufte/

Online Courses
  • University of Waikato online training course for Weka https://weka.waikato.ac.nz/explorer
  • Stanford Machine Learning course through Coursera. https://www.coursera.org/course/ml


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